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Utilities worldwide are under pressure to improve asset reliability, reduce operational costs, and deliver sustainable services in an increasingly complex environment. IBM Maximo® has emerged as a critical tool for asset and work management in the utility sector, but leveraging its full potential requires continuous learning and practical collaboration.
The IBM Maximo® Utility Working Group (MUWG) serves as a gateway for utility professionals to connect, share practical experiences, and stay ahead of industry best practices while maximising their IBM Maximo® investment.
Here’s why MUWG is an essential community for IBM Maximo® users committed to driving efficiency and innovation in utility operations.
What is the IBM Maximo® Utility Working Group (MUWG)?
The IBM Maximo® Utility Working Group (MUWG) is a dedicated industry consortium that connects licensed IBM Maximo® users within the utility sector to promote knowledge-sharing, collaboration, and advancement in asset management practices.
Overview and History
Founded in 1997, MUWG is a nonprofit industry group representing over 200 utilities. The group serves as a central hub for licensed IBM Maximo® user groups to collaborate on the implementation and application of the IBM Maximo® asset management system within utilities.
Mission and Objectives
MUWG’s mission is to foster knowledge-sharing, collaboration, and the fullest utilization of the IBM Maximo® system within the utility sector.
Objectives include:
- Providing insights directly from IBM Maximo® on technology and developments.
- Facilitating member utilities to exchange information methods and experiences.
- Offering a robust support network for licensed Maximo user groups.
MUWG Membership Benefits
Joining MUWG offers licensed IBM Maximo® users access to a collaborative global community where they can exchange insights, enhance their operational capabilities, and gain exclusive access to valuable resources and training opportunities.
Peer Networking
MUWG offers a unique forum for member utilities to connect with industry peers globally, from Slovakia, Hungary, Turkey, India, to the UK, France, Spain, and South Africa, allowing members to exchange information methods and experiences that optimize the IBM Maximo® system.
Exclusive Resources
Members gain access to webinars, white papers, and working group materials focused on IBM Maximo® best practices, sustainability, and operational efficiency.
Specialized Training & Certifications
MUWG offers specialized Planner-Scheduler Certification Programs and conference-based workshops designed for licensed Maximo user groups to deepen expertise in asset management and improve operational excellence.
MUWG Conferences and Events
MUWG hosts two major conferences each year, offering training sessions, IBM Maximo® case studies, keynote addresses, and technical breakout sessions.
Spring 2025 (Allen, TX)
The MUWG 2025 Spring Conference took place from March 31 to April 3, 2025, at the Marriott Dallas Allen Hotel & Convention Center in Allen (Dallas), TX. This two-day event, complemented by pre-conference activities and an optional training day, offers licensed IBM Maximo® user groups the opportunity to enhance their IBM Maximo® utility working expertise through workshops, networking sessions, and technical discussions.
Attendees gained practical insights into maximizing their IBM Maximo® systems while connecting with peers and industry leaders to exchange information methods and real-world experiences.
Fall 2025 (Denver, CO)
Scheduled for September 15 to 18, 2025, at the Denver Marriott Tech Center in Denver, CO, the MUWG 2025 Fall Conference promises a dynamic gathering of licensed IBM Maximo® users and utility professionals. This two-day conference will include pre-conference activities and an optional training day, enabling participants to explore advanced IBM Maximo® practices, collaborate with member utilities, and participate in deep technical dives.
The event provides a platform for sharing innovations, practical use cases, and collaborative discussions focused on improving utility operations through the IBM Maximo® asset management system.
Pre-Conference Training & Breakout Sessions
MUWG conferences include practical, hands-on training with IBM Maximo® systems, vendor showcases, and deep technical sessions on Maximo utility working best practices.
Maximo Training Through MUWG
MUWG provides structured and practical training programs for IBM Maximo® users, including certifications and hands-on learning experiences, to help utility professionals maximize their system utilisation and operational efficiency.
Planner–Scheduler Certification
MUWG offers a three-level Planner-Scheduler Certification program specifically for licensed IBM Maximo® users within the utility working group. This training helps participants gain mastery in planning and scheduling work, aligning with industry best practices in the utilities sector.
On-Demand Webinars
MUWG provides on-demand webinars covering advanced topics on IBM Maximo®, allowing licensed Maximo user groups to learn at their own pace.
In-Person Conference Training
MUWG offers on-site training for member utilities globally, from Germany, Slovenia, Slovakia, Hungary to India, Pakistan, and Russia. These workshops provide hands-on learning tailored to organizational needs while deepening practical skills within the IBM Maximo® environment.
How to Get Involved with MUWG
Becoming a part of MUWG is straightforward for licensed IBM Maximo® users who wish to enhance their knowledge and industry connections while accessing exclusive resources and community support.
Eligibility & How to Join
Membership is open to licensed IBM Maximo® user groups within the utility sector globally. By joining, members gain access to exclusive resources, peer networks, and MUWG’s robust library.
Membership Portal Access
The MUWG membership portal provides access to forums, event registrations, webinars, and a resource library to help members maximize their IBM Maximo® investment.
Contact Information
For any inquiries related to membership, event participation, training, or vendor collaborations with the Maximo Utility Working Group (MUWG), you can reach out to:
- Clay Cook, Program Manager/President, La Grange, TX, at (979) 966-2600
- Gail Cook, Administrator, La Grange, TX, at (979) 966-2602
- Rick Ulrich, Sr. Manager, Sealy, TX, at (713) 598-5305
These key contacts are available to assist licensed IBM Maximo® user groups and member utilities in navigating MUWG’s resources, training programs, and upcoming events effectively.
Why MUWG Matters for IBM Maximo® Users
MUWG plays a critical role for IBM Maximo® users by offering a platform for industry-specific learning, peer collaboration, and continuous improvement in asset management practices within the utility sector.
Industry-Specific Use Cases
MUWG shares case studies on how member utilities in regions including UAE, Saudi Arabia, South Africa, Philippines, and Finland are leveraging the IBM Maximo® system to enhance asset management, sustainability, and compliance.
Vendor Collaborations
MUWG collaborates with IBM and other third-party vendors to offer tailored IBM Maximo® solutions for asset-intensive industries.
Real ROI from Community Engagement
Members report tangible results, including increased asset uptime, reduced maintenance costs, and improved compliance through active participation in MUWG’s utility working group activities.
Conclusion: A Must-Join Community for Maximo Utility Professionals
MUWG is not just a user group; it is a dynamic, industry group representing licensed IBM Maximo® user communities globally, providing a structured, resource-rich environment for collaboration, learning, and professional development.
Whether you are in Germany, Slovakia, Hungary, Turkey, India, Pakistan, Russia, UAE, Saudi Arabia, the UK, France, Spain, Italy, South Africa, or the Caribbean, if you are part of a utility working with IBM Maximo®, joining MUWG will significantly enhance your capabilities in asset management.
For utilities and businesses looking to implement or maximise their IBM Maximo® systems, partnering with an experienced consulting firm like Banetti can accelerate your success. Banetti specialises in EAM consulting, helping organisations ensure they extract maximum value from their investment.
Explore membership today to join a global network of Maximo professionals and drive innovation in your utility operations through the Maximo Utility Working Group (MUWG).